From your Office Cisco Phone
To forward calls on your primary line to another number:
- Press the Fwd All softkey.
- Enter a phone number to forward all calls.
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- To forward to another Purdue Cisco number, enter “#” plus the 5-digit number. (“#” makes a forwarded call that is missed on the new line to be sent to new line voicemail, not the original voicemail. This is helpful if one of your co-workers is covering for you while you are out of the office.
For example, Employee A is out of the office, but they have a back up, Employee B. If Employee A forwarded their phone to Employee B with “#”, then if Employee B steps away from their desk and misses a call that was forwarded from Employee A, the call will go to Employee B’s voicemail. Otherwise, the missed call would revert to Employee A’s voicemail.)
- Example – to forward to 44370, you would enter:
# 44370
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- To forward to phones with a 765 area code, enter “7” plus the 7-digit number.
- Example – to forward to (765) 555-1212, you would enter:
7 5551212.
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- To forward to phones with any other area code, enter “7 1” plus the full 10-digital number.
- Example - to forward to (317) 555-1212, you would enter:
7 1 3175551212.
- Look for confirmation of the forward on your phone display.
To cancel call forwarding, press Fwd Off.
From the Web-based Self Care Portal
Call Forwarding can also be set up in the Self Care Portal: http://myphone.voip.purdue.edu.
If requested for a login, use your career account.
To set up your phone to forward all incoming calls to another number, perform the following procedure:
- Click the Phones tab.
- In the left navigation pane, click Call Forwarding.
- Click the phone number on which you want to set up call forwarding.
- Click the Forward Calls To: check box.
- From the drop down list, select Add a New Number to enter an alternate number.
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- To forward to phones with a 765 area code, please enter “7” plus the 7-digit number.
- Example – to forward to (765) 555-1212, you would enter
7 5551212.
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- To forward to phones with any other area code, please enter “7 1” plus the full 10-digital number.
- Example - to forward to (317) 555-1212, you would enter
7 1 3175551212.
- Click Save.